Refund Policy

Last updated: May 2026

1. Overview

Because our products are digital software licenses, our refund policy differs from standard physical goods policies. Please read carefully before purchasing.

2. Refund Eligibility Window

Refund requests must be submitted within 72 hours of purchase. After this period, no refunds will be issued.

We use a short window because our software licenses are delivered and activated instantly upon purchase.

3. Eligible Refund Situations

You are eligible for a refund if:

• The software does not work on your system and our support team was unable to resolve the issue within 48 hours
• You were charged twice for the same order (duplicate transaction)
• You purchased the wrong product and have not activated or used the license
• The product was not delivered and our team cannot provide the license key

4. Non-Refundable Situations

You are not eligible for a refund if:

• Your account was banned (in-game or on our platform) due to misuse or violation of our Terms of Service
• The license has already been activated or used
• You simply changed your mind after activation
• Your system does not meet the minimum requirements listed on the product page
• A game update temporarily affects software functionality (we work to update our products as fast as possible)
• More than 72 hours have passed since purchase
• The purchase was made during a sale or promotion

5. How to Request a Refund

1. Contact us at [your contact email]
2. Include your order ID, registered email, and a description of the issue
3. Our team will review your request within 24–48 business hours
4. If approved, your refund will be returned to your original payment method within 5–10 business days depending on your bank or payment provider

6. Partial Refunds

Partial refunds may be granted at our discretion in cases such as:

• A subscription was partially used before a technical issue arose
• A bundle was purchased and only one product is being disputed

7. Chargebacks

Initiating a chargeback without first contacting our support team will result in:

• Immediate permanent ban from all Ring0Cheats services
• Potential blacklisting of your HWID and IP address

We strongly encourage resolving any issues through our support channels first.

8. Exchanges

We do not offer product exchanges. If you purchased the wrong product, contact support within 72 hours and we will evaluate your case individually.

9. Late or Missing Refunds

If your approved refund has not appeared:

1. Check your bank account or payment method again
2. Contact your credit card provider — processing can take several business days
3. Contact your bank directly
4. If the issue persists, reach out to us at: [email protected]

10. Contact & Support

For any questions about refunds, billing, or your order:

[email protected]